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Privacy Policy

PsychSoul (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.psychsoul.com, engage with our services, or participate in our community. By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

a) Personal Information

Information that identifies you as an individual, such as:

  • Full Name

  • Email Address

  • Phone Number (if voluntarily provided)

  • Billing and Shipping Address (for digital purchases)

  • Social media handles (if you engage with us through social platforms)

b) Non-Personal Information

Data that cannot personally identify you:

  • Browser type and version

  • Device type and operating system

  • IP address

  • Referral source (how you found us)

  • Pages viewed and time spent on our site

  • Clickstream data

c) User-Generated Content

Content you choose to submit such as:

  • Story submissions for our Life Stories feature

  • Messages sent through our Contact Us form

  • Comments on blog posts or other interactive pages

2. How We Collect Information

We gather information through the following methods:

  • Directly from you when you fill out forms, contact us, or purchase a product

  • Automatically through cookies, web beacons, and analytics tools when you navigate our site

  • From third-party platforms when you engage with our social media pages or access shared content

3. How We Use Your Information

Your information is collected for the following purposes:

  • To personalize your experience on our website

  • To respond to your inquiries and messages

  • To deliver relevant services, articles, and updates

  • To improve website performance and user experience

  • To process transactions for digital products or services

  • To notify you of changes to our website, services, or policies

  • To collect and feature story submissions in our Life Stories section (with your explicit consent)

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Recognize your browser

  • Remember your preferences

  • Track site usage patterns

  • Provide relevant advertisements and content (where applicable)

You can choose to disable cookies through your browser settings, although this may affect the functionality of certain features on our website.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data in limited cases:

  • With trusted third-party service providers who assist in operating our website, payment processing, or email marketing — bound by strict confidentiality agreements

  • When required by law, regulation, or legal process

  • To protect the rights, property, or safety of PsychSoul, its users, or the public

We ensure all third-party services we work with are GDPR, CCPA, and privacy law-compliant.

6. Data Security

We take data security seriously. Measures we use include:

  • Secure Socket Layer (SSL) encryption for data transmission

  • Password-protected databases

  • Access controls for authorized personnel only

  • Regular website security audits

While we follow industry best practices, no online data transmission can be guaranteed 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access to the personal information we hold about you

  • Request correction of inaccurate or outdated data

  • Request deletion of your personal information

  • Opt-out of promotional communications

  • Withdraw previously given consent

To exercise your rights, contact us at: info@psychsoul.com

8. Third-Party Links

Our website may contain links to other websites not operated by PsychSoul. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies individually.

9. Children’s Privacy

PsychSoul is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If you believe a child under 13 has provided us with personal information, please contact us, and we will promptly delete it.

10. Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. When we do, the updated date will be posted at the top of this page. Continued use of our services constitutes acceptance of any modifications.

Disclaimer

While PsychSoul is dedicated to safeguarding your privacy and security, the information provided on our website, services, and digital resources is intended for general informational, educational, and inspirational purposes only. It is not a substitute for professional mental health, medical, or legal advice, diagnosis, or treatment.

We make every reasonable effort to ensure the accuracy and reliability of our content and the security of our platforms. However, we cannot guarantee that all information will always be error-free, fully secure, or up to date.

By using our website and services, you acknowledge and agree that you do so at your own discretion and risk. PsychSoul disclaims all liability for any direct, indirect, incidental, or consequential loss or damage arising from the use or inability to use our services, content, or resources.

For professional mental health care, we encourage you to consult a licensed mental health practitioner, counselor, or healthcare provider.

Effective Date: April 21, 2025

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At PsychSoul, we nurture inner growth by healing minds and uplifting souls.
Through insight, compassion, and creativity, we guide you toward emotional and psychological transformation.

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